FAQ

You can find our full refund policy here.

We will gladly accept returns and refunds under certain conditions:

• You email us to start the exchange process within 20 days of receiving the parcel.
• The item(s) you have received are damaged/incorrect/missing. Please email us immediately with photos and your order number.
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
• For orders with incorrect item(s), we will send the correct item(s) along with a return slip for the unopened received item(s).
• We are not responsible for refunds where the buyer has provided an incorrect shipping address or undeliverable address. However we will gladly re-ship the item but will have to charge an additional shipping cost.

For further questions, please refer to our refund policy here.

To start a return contact us at 2tigersartshop@gmail.com.

We DO NOT accept refunds or returns on orders that were sent with the exact items as ordered or have no damage.
If you have ordered an item by mistake or would still like an exchange please reach out within the 20-day return window so we can review your order.

For further questions you can refer to our refund policy here.

Your refund will be issued to the original method of payment used at checkout.
No refunds on sale items or gift cards.